Golden Eclipse – Privacy Policy

This Privacy Policy explains how Golden Eclipse Trading (trading as Golden Eclipse, operated by Timeless Innovation Cooperation London Ltd.) collects, uses, shares, and protects your personal data when you visit our website www.golden-eclipse.com, place orders, create an account, or contact us.

We are committed to protecting your privacy and comply with the UK General Data Protection Regulation 

(UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Who we are (Data Controller)
Golden Eclipse Trading
by Timeless Innovation Cooperation London Ltd.
585A Fulham Road
London SW6 5UA
United Kingdom
Company number: 16786681
Email: office@goldeneclipse.com

We are the data controller responsible for your personal data.

What personal data we collect
We collect the following types of data:  

• Identity & Contact Data: Name, email address, phone number, billing/shipping address (required for orders).  
• Transaction Data: Order details, payment information (we do not store full card details – processed securely by our payment providers).  
• Account Data: Username, password (hashed), order history, preferences (if you create an account).  
• Technical & Usage Data: IP address, browser type, device info, pages visited, time/date of visit (via cookies/analytics).  
• Marketing & Communication Data: Preferences for newsletters/emails (if you subscribe).

We do not collect special category data (e.g. health, race) unless you voluntarily provide it.

How we collect your data 

• Directly from you: When you place an order, create an account, contact us, subscribe to marketing, or fill forms.  
• Automatically: Via cookies, server logs, analytics tools (e.g. Google Analytics).  
• From third parties: Payment processors, shipping carriers (for delivery updates), fraud prevention services.

How we use your data (purposes & legal basis)
We use your data for:  

• Processing & fulfilling orders (contract performance).  
• Managing your account & customer service (contract / legitimate interests).  
• Sending order confirmations, shipping updates (necessary for contract).  
• Preventing fraud & improving security (legitimate interests).  
• Sending marketing emails (only with your consent – you can unsubscribe anytime).  
• Analytics & website improvements (legitimate interests or consent for cookies).

We only process data where we have a lawful basis under UK GDPR.

Who we share your data with
We share data only when necessary:  

• Payment providers (e.g. Stripe, PayPal – they have their own privacy policies).  
• Shipping carriers (e.g. Royal Mail, DPD – for delivery).  
• IT/service providers (hosting, analytics – under strict contracts).  
• Legal authorities if required by law.

We do not sell your data.

All third parties are required to protect your data and only use it for the specified purpose.

International data transfers
If we transfer data outside the UK (e.g. to US-based providers), we ensure adequate safeguards: UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses (SCCs), or adequacy decision.

How long we keep your data 

• Order/account data: 6 years (for tax/legal reasons).  
• Marketing data: Until you unsubscribe.  
• Analytics data: Up to 2 years (or as configured in tools).

We delete or anonymise data when no longer needed.

Your rights under UK GDPR
You have the right to:  

• Access your data (free subject access request).  
• Correct inaccurate data.  
• Erase data (in certain cases).  
• Restrict processing.  
• Object to processing (e.g. marketing).  
• Data portability.  
• Withdraw consent (where consent is the basis).

To exercise rights, email office@goldeneclipse.com. 

We respond within 1 month (free, unless excessive).

Cookies & similar technologies
We use cookies for essential functions, analytics, and marketing. See our separate Cookie Policy for details. You can manage preferences via our cookie banner.

Security
We use technical and organisational measures (e.g. encryption, secure servers) to protect your data. However, no transmission is 100% secure.

Marketing
We only send promotional emails if you opt-in. You can unsubscribe anytime via the link in emails or by contacting us.

Changes to this policy
We may update this policy. Changes will be posted here with the updated date. Significant changes may be notified via email.

Contact us
Questions? Email: office@goldeneclipse.com  

Last updated: 15 January 2026